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Could Amazon’s algorithms be responsible for delivery wrecks?

On Behalf of | Feb 5, 2022 | Truck Accidents

In most neighborhoods, hardly a day goes by without an Amazon delivery coming through – and that might be fine if the delivery drivers weren’t being pushed to the point of recklessness and exhaustion trying to meet the company’s standards. 

Historically, when one of their subcontracted delivery drivers gets into a wreck, Amazon has managed to push liability for the victim’s losses onto their subcontracted company. They reason that it’s the subcontractor’s problem to make sure their drivers operate safely. 

A lawsuit says Amazon is really the company in control 

A lawsuit by a man who suffered horrific injuries after a wreck with a delivery driver who was subcontracted to Amazon is challenging the status quo. 

According to the suit, Amazon should be held liable for the victim’s catastrophic losses because Amazon – not the subcontracted delivery company – was really in charge of how its driver operated. That makes Amazon the right subject for vicarious liability

The lawsuit notes that Amazon uses a multitude of systems to keep tabs on every subcontracted delivery driver, particularly through the use of electronic devices, like cameras, sensors and smartphone apps. Per the suit, Amazon also monitors every driver’s:

  • Speed
  • Braking
  • Seatbelt use
  • Phone calls
  • Texting
  • Acceleration
  • Back-ups

If a driver isn’t moving quickly enough for Amazon’s liking, they will send the delivery driver’s boss text messages and other alerts demanding that the deliveries be handled according to the unrealistic promises Amazon made to customers. 

While this lawsuit hasn’t played out in court to its conclusion, a win would be an important victory for the injured. When delivery drives cause catastrophic accidents, their small-sized employers rarely have the resources to truly cover the victim’s needs and losses. Amazon does. 

If your loved one suffered a catastrophic loss in a wreck with a truck, find out more about your legal options today.


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